FAQ

1. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can use the link to track your order.

2. How long does delivery take?

Orders are generally delivered within 5–7 business days, depending on your location and courier service.

3. Which payment methods are accepted?

We accept Cash on Delivery (COD) and online payments through our secure payment gateway.

4. Is Cash on Delivery available?

Yes, Cash on Delivery is available on eligible products and locations.

5. Why hasn't my order arrived yet?

Delivery may sometimes take longer due to courier delays, weather, remote locations, or other unforeseen circumstances. You can contact our support team with your order number for assistance.

6. What is your return/replacement policy?

If your product is eligible for return or replacement, you can contact us within 7 days return period. The product must meet our return conditions.